Despite the legal sector often being criticised for being slow to adopt new technology, a new survey from CenturyLink has found that legal Chief Information Officers (CIOs) are more advanced in using and understanding AI technologies than other sectors.
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Legal CIOs lead the market in adopting new technolgy

Posted by: Laurence Simons 30/09/16
Despite the legal sector often being criticised for being slow to adopt new technology, a new survey from CenturyLink has found that legal Chief Information Officers (CIOs) are more advanced in using and understanding AI technologies than other sectors.

According to the research, which surveyed 200 senior IT decision-makers, 100 from the legal sector and 100 from other sectors, adoption of AI technology is far more widespread in the legal profession than in other industries. 55% of IT staff in the legal sector use predictive coding and 48% use machine learning, compared to around a third of non-legal CIOs (33% and 38% respectively) that are making use of similar technologies.

Jamie Tyler, Head of Digital Transformation, at CenturyLink commented on the findings saying that “IT staff in legal industries have a forward-thinking and well-reasoned attitude to artificial intelligence and automation technologies. They understand the impact and benefits that this technology can have, as well as its limitations, well ahead of their peers”.

CIOs confidence in the future of AI in the legal sector was also clear with 76% believing AI will be capable of operating without supervision within the next 10 years, compared to just 60% of ‘non-legal CIOs. Legal CIOs also indicated that they believed 73% believe that machines will eventually be held liable for their own errors, compared to just 47% of non-legal CIOs.

Though the legal sector is often branded as outdated and slow-moving in terms of innovate working practices Tyler suggests that the profession is “approaching AI in a systematic, pragmatic fashion” and that legal CIOs are well ahead of their peers in other sectors in terms of understanding the benefits, and indeed limitations, of AI technologies. Perhaps validated by the fact that only 12% of legal CIOs are worried about AI taking over the planet, in contrast to the slightly more panicked 17% of non-legal CIOs.
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