Area of Expertise
I assist across all our locations with aspects of the business relating to, but not limited by: process flow and efficiency; management of internal projects; management of service providers; overseeing systems and IT changes; internal systems training. As well as this I manage the Business Support function which assists the consulting and research teams on all things search related.
Supporting across all our office locations
Education & Professional Qualifications
BSc - Physical Geography, University of Aberystwyth, UK
I joined Laurence Simons as a summer intern in 2016 after I graduated and followed this with a short-term contract. After taking a year abroad in 2017, I returned to Laurence Simons to assist the team as part of the support function, from which I then progressed into my current role. My current successes to date at Laurence Simons have included overseeing integration between software packages from two different providers; reviewing and addressing service provider agreements; overseeing and implementing IT changes and CRM configuration (including a website change over); mapping business processes and identifying areas for improvement; marketing.